Troubleshooting Guide

Common Symptoms

Slow Drains

What you're seeing: Water drains slowly from sinks, tubs, or toilets. Underground: Partial blockage from buildup, root intrusion, or a full septic tank restricting flow. Do next: Schedule a drain inspection or septic pump-out.

Sewage Odor

What you're seeing: Foul smell near drains, the septic tank, or outside near the drainfield. Underground: Sewer gas escaping through dry traps, cracked pipes, or a failing drainfield. Do next: Contact us for a system evaluation.

Wet or Spongy Ground

What you're seeing: Saturated, soggy ground over your drainfield area. Underground: Drainfield soil is saturated — it can no longer absorb treated wastewater. Do next: This is urgent. Schedule an assessment before the system surfaces.

Gurgling Pipes

What you're seeing: Gurgling sounds from drains when water flows. Underground: Air trapped in the system due to a partial blockage or venting issue. Do next: Schedule a drain line inspection.

Backed-Up Drains

What you're seeing: Water backing up into sinks, tubs, or floor drains. Underground: Complete blockage in the main line, full septic tank, or drainfield failure. Do next: Call immediately — this requires urgent attention.